Thursday, January 3, 2008

Internet's next big wave

David George-Cosh, Financial Post Published: Monday, December 31, 2007

Microsoft chief executive Steve Ballmer says online advertising will become 25% of the company's business within a few years.Christian Hartmann/ReutersMicrosoft chief executive Steve Ballmer says online advertising will become 25% of the company's business within a few years.

TORONTO - Inside a cramped conference room at Toronto's MaRS Discovery Centre, angel investors listened closely as Nussar Ahmad pitched the future of the Internet.

Equipped with just a cellphone and a laptop connected to the Web, Mr. Ahmad, director of Addictive Mobility, demonstrates how his company's latest software application has the ability to cash in on the world of social networking - the Web's latest gold mine.

Using code supplied by Facebook, Mr. Ahmad's software can take pictures snapped on a camera phone and instantly send them to a Facebook profile page.

While the software is in its early stages, Mr. Ahmad plans to launch the program to the public free and introduce pay structures after enough early adopters make it "go viral."

Although the PowerPoint presentation was technical, Mr. Ahmad's audience was sold long before the pitch was complete.

"They didn't ask many questions; they were already sold," Mr. Ahmad said. "They all want to help me out and introduce me to potential investors."

Addictive Mobility is seeing clients from Mazda and Brisk Iced Tea knocking on his door. "I couldn't have done this six months ago," he said. "Social networking has given me an opportunity I could only dream of."

Today, there are hundreds of thousands of new application developers and content generators being created for sites like Facebook, MySpace and a slew of other social networking sites fueled by money being poured into the industry by the demand to advertise as much as possible online.

According to online market research firm eMarketer Inc., worldwide advertising spending at social networking sites jumped from US$480-million in 2006 to US$1.2-billion this year. By 2011, that number is expected to grow to US$4-billion.

Those numbers are backed up by British online advertising trade group, the Internet Advertising Bureau. In October, the IAB reported Internet marketing had grown 41.3% in the first half of 2007 and now accounts for 14.7% of the British ad market.

No other Web site has taken advantage of the online advertising cash windfall more than MySpace. After Rupert Murdoch's News Corp, purchased MySpace for US$580-million in July 2005, analysts questioned the hefty price tag for what was then a crowded online hangout for kids. But as the Web site boasts more than 220 million registered users and is finally turning a profit, that price seems a bargain now.

According to News Corp. officials, MySpace exceeded US$500-million in revenues in the 2007 fiscal year. While News Corp. doesn't release specific numbers on its subsidiaries, its Fox Interactive Media unit, which largely consists of MySpace, turned a profit of US$10-million. And with last year's US$900-million contract with Google to provide the back-end for the search engine's online advertising network, those profits should continue to grow.

Facebook, MySpace's closest competitor, grew from a Harvard University dormitory experiment to the darling of Silicon Valley in only two years. With 47 million users around the world and growing at a rate of 200% per year, Facebook made headlines last month after Microsoft Corp. purchased a 1.6% stake in the company worth US$240-million, thus indcating Facebook had a value of US$15-billion.

The temptation to target Facebook users with specifically tailored ads using information the users reveal is in line with Microsoft's long-term plan to be a heavyweight in the online ad world. Chief executive Steve Ballmer told a consortium of European ad agencies in October that online advertising would become 25% of the company's business within a few years.

But perhaps the surest sign that social networking has become the Web's next big profit centre was Google's announcement last month that it plans to dive headlong into this sector by uniting the fractious world of social networking Web sites with one standardized set of programming code.

It's a dramatic change in direction for the Internet's 600-pound gorilla, which currently receives 99% of its revenues from online advertising. The "OpenSocial" application platform exists in a pre-beta format with selected developers and is expected to be released early next year.

"We want to help build the fundamental social infrastructure for the Web," David Glazer, an engineering director at Google responsible for OpenSocial, says. More to the point: "More people spending more time on the Web is good for Google's core business."

Indeed, there hasn't been this much optimism in the tech world since before the dot-com bubble burst several years ago.

"You're finally seeing an industry mature. In 2000, it was a very immature industry where dreams and candy were being sold and bought by the financial community," says Tera Capital president Howard Sutton, a Toronto-based hedge fund manager. "Now, we've got more stable platforms and sophisticated investors."

In the 1990s, any company with a .com suffix garnered hype and valuations in the millions. "[Today], bad companies aren't being financed; bad companies in 1999 were being finance," Mr. Sutton said.

One thing that hasn't changed much from the early dot-com days, however, is how quickly the latest Internet gold rush has formed.

"You've got these young companies coming up with ideas, and the pervasiveness of how quickly these companies can catch the wave," he said. "It's just a different business and moves at an entirely different speed."

Today's online communities rose from the ashes of the poorly designed, circa-1999 dot-com sites when users began offering up detailed information about their daily activities. The sites became sophisticated enough to translate that data into a marketer's dream scenario.

But it wasn't until recently, when broadband speeds became affordable for consumers, that the social Web phenomenon took off.

"When you have a big innovation, like electrical power or the telephone, you always get a similar set of activities," said Don Tapscott, author of Wikinomics: How Mass Collaboration Changes Everything. "First off, you get experimentation, then investment, excitement, speculation and a bubble," he added.

"The bubble always bursts, as it did with dot-com, but after that you get decades of long-term deployment where the real impact of the technology becomes understood on business models, economy and society," Mr. Tapscott said.

"Having the bubble burst in people's faces set people in the mindset to create businesses that provided something material for users," said Amit Kapur, MySpace's vice-president of business development. "[With MySpace], everything fell together at the right time and created this innovative product combining all these other user experiences from other sites on the Web that weren't making the most of their technology."

Matt Cohler, a Facebook vice-president and one of the site's first employees, says the online advertising business model is still a very narrow slice of a marketer's budget, and it's up to sites like Facebook to innovate and create new revenue streams.

Still, there is no sure bet on the Web, even for Facebook. The site's drive to appease marketers with its most recent advertising platform, dubbed Beacon, has failed. The site partnered with third-party Web sites that place unauthorized messages in users' news feeds. It infuriated the Facebook community, who said the practice was a blatant invasion of their privacy.

"We moved too quickly when it came to Beacon," Mr. Cohler admits.

Duncan Stewart, director at Deloitte Canada Research, agrees. "The lesson of Beacon is not that it can't be done or even if it was done wrong, but it must be done cautiously," Mr. Stewart said.

But try telling that to social networking phenoms like California-based software company RockYou, developers of Super Wall, which has more than 2.6 million subscribers, as well as about 400 other Facebook applications. A new advertising platform geared towards Facebook developers - with more than 10,000 already signed up - it will drive revenues into the "tens of millions or higher," said Lance Tokuda, RockYou's chief executive and founder.

"The space we're shooting for is bigger than Yahoo's presence on the Web," Mr. Tokuda said. "Four of the top 10 sites in the world are social networks and we're looking to expand into e-mail and instant messaging."

Financial Post

dgeorgecosh@nationalpost.com

Tuesday, December 18, 2007

Ontario boosts production tax credits.

TORONTO -- The Ontario government has come to the rescue of the beleaguered local film and TV industry, upping tax credits for domestic production to 30% from 20% and for foreign production to 18% from 11%.

That percentage of the labor portion of a production's budget--usually between 70% and 90% of overall cost--will be tax exempt. For domestic productions shooting outside of Toronto, there will continue to be an additional 10% credit.

Foreign productions lensing outside of Toronto will, however, no longer get an extra 3% credit.

Friday, December 7, 2007

The Big Table

Our pals at PriceWaterhouseCoopers looked at digital media and animation incentives in Canada. Yeah team!! And it put the results in THE BIG TABLE. Cool or what!!!!

http://www.pwc.com/ca/eng/ins-sol/publications/btdma_0907.pdf

Friday, November 16, 2007

What's in a name?

Telefilm calls our industry New Media; Telefilm has a New Media Fund. Industry Canada calls it New Media--a part of its much larger Information and Communications Technologies sector.

At the provincial level, there's the successful New Media BC. Alberta uses Digital Media (the Digital Media Association of Alberta changed from the original New Media Association of Alberta). Saskatchewan and Manitoba opted to use "Interactive Digital".

So the question: can we get more action with New Media New Brunswick or Digitial Media NB or Interactive Digital Media NB than we are getting with GAS??? Changing the name should broaden the audience--at least in theory. Thoughts?

Wednesday, October 24, 2007

8th Virtual CareerFair November 1 - 8, 2007

CareerBeacon.com and the New Brunswick Department of Post-secondary Education, Training and Labour are teaming up to produce the 8th Virtual Career Fair - a one week online recruitment event where all employers can advertise positions for free on the Fair’s website.

During that week, November 1 - 8, 2007, an aggressive print and online advertising campaign draws tens of thousands of job seekers of all ages and backgrounds. It attracts a lot of former New Brunswick residents.

For more info, go to http://www.careerbeacon.com/vcf/vcfadv.html.

Saturday, October 20, 2007

Seven Steps to Successful Problem Solving

TEC speaker Gerry Faust says most problems are not truly solved because people don't:

1. Clearly define the "real problem" well enough.

2. Get the right people to solve the problem.

3. Use an effective problem-solving process.

In fact, you can simplify problem solving -- and succeed at it -- by following seven logical steps, which were developed by Richard L. Lyles, Ph.D., who co-authored "Responsible Managers Get Results" with Faust.


Success in Seven Steps

Faust distills Lyles' method for success at problem solving as follows:

1. Define the problem.

Identify what is wrong by including both a cause and an effect in the definition.

Questions to answer:
* What is really wrong?

* What is happening, or what isn't?

* What do we find unacceptable?



2. Define the objective(s).

What is the outcome you want to achieve as a result of solving the problem? This is your objective.


3. Generate alternatives.

This is where solutions lie, so be creative in this step.

How many alternatives can you generate? Don't try to judge them until you have come up with as many alternatives as possible.


4. Develop an action plan.

Use detail. Most action plans for tough problems involve taking several steps over a period of time.

Questions to answer:
* Who will do what?

* By what date(s)?

* How will this be accomplished?



5. Troubleshoot.

Don't get so carried away about your solution that you avoid this step.

Questions to answer:
* What could go wrong here?

* What could be the side effects?

* How can we ensure this plan will work?

Answer these questions before you proceed.



6. Communicate.

Getting information to the right people is key for getting the buy-in to make it a success.

Questions to answer:
* Which individuals or groups might affect the success of your action plan?

* Who will be impacted by it, and therefore who needs to be informed about it?

* Who will communicate with affected parties?



7. Implement.

Carry out the plan and monitor its implementation.

Questions to answer:
o Who will monitor the plan?

o Who is accountable for each part of the solution?

o What will be the consequences for failure to meet the plan?





Problem Solving vs. Decision Making

When you are using a systematic approach to sort out issues facing your company, problem solving and decision making can follow nearly the same process.

"In problem solving, the first step is to define the problem. The second step is to set the objectives or define desired outcomes," explains Faust.

"In decision making, the first step is to identify the desired outcomes. A systematic decision-making process is pretty much the same as a systematic problem-solving method."

But TEC speaker Mike Murray reminds us that -- in his view -- they are not the same thing, and should be approached separately.

"The mental processing to create the diversity needed for problem-solving is different from 'deciding,'" he says. "The word 'decide' comes from a root word that means 'to kill.' What you don't want to do is mix problem solving -- which is creating alternatives -- with decision making, which is killing alternatives."

If you are deciding while you are problem solving, you may prematurely eliminate alternatives that are workable.

BitTorrent Bets on New CEO, New Business Model

Here's a business conundrum Henry Ford never had to face: How do you convert a popular service built largely on the appeal of illicit file sharing into a legitimate business?

The challenge has caused headaches and grief for executives at Napster, Kazaa and YouTube, to name a few. Now BitTorrent will make an attempt at the same perilous transition.

The San Francisco-based peer-to-peer file-sharing firm debuts Doug Walker as its new CEO Wednesday. He replaces the technology's inventor, Bram Cohen, who will become chief scientist. The news comes hot on the heels of last week's unveiling of the company's enterprise platform, BitTorrent DNA, as well as the firm's announcement that internet video-service provider Brightcove will be the product's first major customer.

In a meeting with Wired News, BitTorrent's new CEO and the privately held firm's co-founders, Cohen and Ashwin Navin, laid out an ambitious strategy: They want to own the world of streaming content.

"YouTube makes low-quality videos available, not because people wouldn't watch high-quality ones," says Cohen. "That's all it can afford."

With BitTorrent DNA, the company now offers a protocol for streaming high-definition video, including 780p and 1080i. Until now, the BitTorrent protocol only worked for downloading files, not for streaming media files (playing them as they download).

Cohen's goals as chief scientist include improving the streaming and making the protocol more "polite" to the end user. Because BitTorrent's peer-to-peer protocol both uploads to and downloads from a user's computer, it has in the past interfered with web browsers and other applications. The new release is more polite in that respect, though Cohen will continue to work on the issue, he says.

BitTorrent has more than YouTube in its sights. In February, the company launched an iTunes competitor, the BitTorrent Entertainment Network, selling downloadable movies, TV, games, music and software. The majority of its commercial files are protected by digital-rights-management technology and only play on Windows PCs. The company claims much of that content will be free to the customer by the end of the year, with revenue coming from ads.

BitTorrent is now applying the same P2P distribution model it uses in its store to a distribution service for companies that want to sell video, games and commercial software. The larger goal is to allow content creators to save on the infrastructure costs associated with online downloads, while also enabling higher-quality images and faster download times.

The few gray hairs on Walker's head should go a long way towards soothing entertainment execs, whose panic over letting go of old business models is rivaled only by their panic over losing market share to internet upstarts. While Cohen, 32, and Navin, 30, inspire confidence respectively as tech genius and sharp dealmaker, they admit that a seasoned CEO helps their cause.

Walker, 48, was previously an executive with IBM, Sun Microsystems and Silicon Graphics. He most recently served as CEO of Alias Systems, creator of the leading 3-D animation software, Maya. About half of Alias Systems' customers were in the entertainment sector that BitTorrent is targeting.

"High-level diplomacy within the entertainment sector is the area where the P2P industry needs the most work," says Marty Lafferty, CEO of the Distributed Computing Industry Association. Lafferty's reaction to BitTorrent's announcement: "Finally!"

BitTorrent DNA's first major customer, Brightcove, delivers the streaming content for major content sites including CBS, MTV and Warner Music. The outcome of the partnership will serve as a bellwether for BitTorrent DNA. If cost savings prove real and image quality is improved, additional big-name customers will likely follow.

BitTorrent also opened a two-person satellite office last week in Japan, a country whose broadband infrastructure is a generation ahead of the U.S. market. BitTorrent hopes that Japan will serve as a model for where the American market might take legal P2P technology.

Is Cohen pleased to be giving up the CEO job?

"Yes I am," he says with a grin.